SayThanks.ai Privacy Policy

Effective Date: 20th September 2024

At SayThanks.ai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our Platform, including our mobile applications and website.

1. Information We Collect

We collect the following types of information when you use SayThanks.ai:

1.1 Personal Information:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Payment Information: If you subscribe to a paid plan, we collect payment information (e.g., credit card number), but this information is processed by a third-party payment processor.

1.2 Usage Information:

  • Activity Data: We collect data on how you interact with the Platform, including the content you create, your activity history, and your preferences.
  • Device Information: We may collect information about the device you use to access the Platform, including your IP address, operating system, and browser type.

1.3 Cookies and Tracking Technologies:

We use cookies and similar technologies to collect usage data and enhance your experience on the Platform. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve the Platform: We use your information to personalize your experience, offer recommendations, and improve the functionality of the Platform.
  • To process payments: We use payment information to process subscriptions and handle billing.
  • To communicate with you: We may send you email notifications, updates, and promotional offers related to SayThanks.ai.
  • To ensure security: We use your information to prevent fraud and maintain the security of the Platform.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with third-party providers that help us operate the Platform, such as payment processors and cloud storage providers.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request (e.g., court order, subpoena).

4. Your Choices

  • Account Information: You can update or delete your account information at any time by logging into your account.
  • Marketing Communications: You may opt out of receiving marketing emails by following the unsubscribe instructions in those emails.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you with our services. If you close your account, we may retain certain information to comply with legal obligations or for legitimate business purposes.

7. Children’s Privacy

SayThanks.ai is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the new Privacy Policy.

9. International Users

If you are accessing SayThanks.ai from outside the United Kingdom, please note that your information may be transferred to, stored, and processed in United Kingdom. By using the Platform, you consent to the transfer of your information to United Kingdom.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [[email protected]].